Last Updated: August 2026
At The Laser Lounge, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use and protect your information when you visit our website.
Website: https://thelaserlounge.co.uk
Who We Are
The Laser Lounge is a UK-based laser and skin clinic providing professional laser tattoo removal, laser hair removal and advanced skin rejuvenation treatments.
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us via our website or by email.
What Information We Collect
We may collect personal information when you:
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Complete a contact form
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Book a consultation or treatment
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Subscribe to our newsletter
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Leave a comment on our website (if enabled)
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Contact us by email or telephone
This information may include:
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Name
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Email address
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Telephone number
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Any information you choose to provide within your enquiry
We also automatically collect certain technical information, including:
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IP address
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Browser type
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Device information
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Pages visited
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Date and time of your visit
This information helps us improve our website and protect it from spam and malicious activity.
How We Use Your Information
We only use your information to:
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Respond to enquiries
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Arrange consultations and appointments
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Provide our services
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Send appointment confirmations or reminders
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Improve our website and customer experience
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Comply with legal and regulatory obligations
Where you have given consent, we may also send occasional marketing communications. You can unsubscribe at any time.
Comments
If comments are enabled on our website, when visitors leave comments we collect the information shown in the comment form together with the visitor’s IP address and browser information to help detect spam.
An anonymised string (hash) created from your email address may be sent to the Gravatar service to determine whether you use it. Gravatar’s Privacy Policy can be viewed at:
https://automattic.com/privacy/
Once your comment has been approved, your profile picture (if applicable) may be publicly visible alongside your comment.
Media
If you upload images to our website, we recommend removing embedded location data (EXIF GPS). Visitors may be able to download and extract location information from uploaded images.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
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Remember your preferences
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Improve website performance
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Analyse website traffic
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Support website security
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Enable website functionality
If you leave a comment, you may choose to save your name, email address and website in cookies for your convenience. These cookies typically remain for one year.
If you log into the website (where applicable), temporary and login cookies may be used to manage your session.
You can disable cookies through your browser settings, although some website features may not function correctly.
Analytics
We may use website analytics tools, such as Google Analytics, to understand how visitors use our website.
These services collect anonymous information including:
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Pages viewed
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Time spent on pages
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Device type
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Browser
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General location (not your precise address)
This information helps us improve our website and services.
Embedded Content
Some pages may include embedded content such as videos, maps, Instagram posts or YouTube videos.
Embedded content from other websites behaves exactly as if you had visited that website directly. These third-party websites may collect data, use cookies and monitor your interaction with their content in accordance with their own privacy policies.
Online Booking
If you use our online booking system, we may collect personal information necessary to arrange your appointment.
Depending on the booking platform used, your information may also be processed by our third-party booking provider in accordance with their own privacy policy.
Contact Forms
When you submit an enquiry through our website, the information you provide is used solely to respond to your enquiry and provide our services.
We do not sell your personal information.
Who We Share Your Information With
We only share personal information where necessary, including:
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Website hosting providers
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Online booking software
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Payment processors
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Email service providers
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Spam detection services
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Professional advisers where legally required
We never sell or rent your personal information to third parties.
How Long We Keep Your Information
We only retain personal information for as long as necessary.
This may include:
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Enquiries: up to 12 months
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Website comments: indefinitely unless removed
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Treatment records: in accordance with UK legal and insurance requirements
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Financial records: as required by HMRC
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your data (where legally permitted)
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Restrict or object to processing
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Withdraw consent for marketing at any time
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Request a copy of the personal information we hold about you
To exercise any of these rights, please contact us.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Although we take every reasonable precaution, no internet transmission can ever be guaranteed to be completely secure.
Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.
Any updates will be published on this page with the revised date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
The Laser Lounge
Website: https://thelaserlounge.co.uk
Email: info@thelaserlounge.co.uk
Telephone: 07472079789
This Privacy Policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.